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Terms and Conditions


When you visit our website, you agree to these terms. The Website reserves the right to change, modify, add or remove any part of the Terms and Conditions of Use, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after the changes to the Terms and Conditions are posted, it means that you accept those changes. Please check back often to stay up to date with our changes.

Please read carefully before deciding to buy:


- When accessing our website, users must be at least 18 years old or access under the supervision of a parent or legal guardian.

- We license the use so that you can shop on the web within the framework of the Terms and Conditions of Use set forth.

- Use of any part of this website for commercial purposes or on behalf of any third party is strictly prohibited without our prior written permission. If we violate any of these, we will cancel your license without notice.

- This website is only used to provide product information, we are not the manufacturer, so the comments displayed on the web are the personal opinions of customers, not ours.

- You must register an account with your credentials and update if there are any changes. Each visitor is responsible for his or her own password, account and activity on the web. Furthermore, you must notify us when your account is accessed without authorization. We do not accept any responsibility, directly or indirectly, for damage or loss caused by your failure to comply with the regulations.

- During the registration process, you agree to receive promotional emails from the website. Then, if you don't want to continue receiving mail, you can opt out by clicking the link at the bottom of any promotional email.


- All website content and your comments are our property. If we detect any fake information, we will immediately lock your account or take other measures in accordance with Vietnamese law.


- When you place an order at WEBSITE ADDRESS, we will receive an order request and send you an order number. However, the order request needs to go through an order confirmation step, the WEBSITE ADDRESS only confirms the order if your order request meets the order fulfillment criteria at WEBSITE ADDRESS.

- In order to request an order to be confirmed quickly, please provide correct and complete information related to the delivery, or the terms and conditions of the promotion (if any) that you participate.


- WEBSITE ADDRESS provides payment methods: cash on delivery, international payment card or domestic payment card.

- Unless otherwise noted, you can usually choose one of the three payment methods above when placing an order. However, in order to ensure the safety of customers during the payment process, for orders with a high value of 30 (thirty) million or more, WEBSITE ADDRESS only accepts prepayment by payment card. International or Domestic Payment card.


- With the desire to bring many benefits to customers, WEBSITE ADDRESS and its member merchants regularly have special discount programs. However, in order to ensure fairness for customers who are the end consumers of WEBSITE ADDRESS, we reserve the right to refuse orders that are not for personal use, bulk purchases or for the purpose of purchasing. resell when you participate in promotions.

- Normally, the maximum number of products for each customer when participating in a special promotion at WEBSITE ADDRESS is two (02) products. Promotion rules will be updated on the promotion page from time to time and can be changed without prior notice to customers.

- WEBSITE ADDRESS reserves the right to refuse orders that do not satisfy the terms and conditions of participating in promotions without notice to customers. Therefore, please carefully review the Rules of each program before participating.


- A discount code is a form of discount that WEBSITE ADDRESS offers to customers that can have a partial or full value reduction of the value of the order.

- Each order can only apply 1 discount code, you will receive detailed information about the terms and conditions of using the discount code attached. In order to ensure fairness for customers who are the end consumers of WEBSITE ADDRESS, we reserve the right to refuse orders that are not for personal use, bulk purchases or for the purpose of resale.

- WEBSITE ADDRESS reserves the right to refuse orders using discount codes that do not satisfy the terms and conditions of using discount codes without prior notice. The discount code in this case will not be reissued. In addition, WEBSITE ADDRESS has the right to refuse to renew expired codes, codes that are not used up to their full value or unilaterally stop order fulfillment arising from your side.


- WEBSITE ADDRESS delivers nationwide for products distributed by WEBSITE ADDRESS, except for refrigeration products such as air conditioners, washing machines, refrigerators, freezers, etc., and some other items if the transportation process can make affect product quality or customer health.

- For products distributed by member merchants, the delivery area may be limited according to the update on the product page. In some cases, where the delivery area is not updated in time at the time you place your order, WEBSITE ADDRESS will contact you with details.


- The product prices listed at WEBSITE ADDRESS are the final selling prices including Value Added Tax (VAT). The price of the product may change depending on the time and associated promotions. Additional shipping or fulfillment fees will apply, if any, and will be clearly displayed on the Checkout page when you place your order.

- Although we do our best to ensure that all information and prices displayed are correct for each product, there are occasional instances of errors or omissions. If we discover an error in the price of any product in your order, we will notify you as soon as possible and give you the option to reconfirm your order with correct price or cancel the order. If we are unable to contact you, the order will be automatically canceled on the system and a refund will be issued (if the order has been paid in advance).

- Price difference: Member merchants operating at WEBSITE ADDRESS e-commerce trading floor can offer the same product with different price policy, you have the right to choose and compare prices between different stores. member traders to get the most reasonable price for their order requirements. WEBSITE ADDRESS does not interfere with the pricing policy of each Member Trader if there is a dispute.


- WEBSITE ADDRESS provides detailed information for each product that we publish, however we cannot guarantee to provide complete, accurate, complete, up-to-date, and error-free information for each individual product. product.

- In case the product you receive is not as described in the product information, please inform Customer Support as soon as possible after receiving the goods. Make sure that the product is in unused condition for a refund or exchange. For more information about the return policy, please refer to: http://www.WEBSITE ADDRESS/return-policy/


- WEBSITE ADDRESS aims to provide the best quality of goods and services to customers through the products listed for sale on our website and refuses to sell unauthorized, copied, counterfeit, counterfeit products. , unknown origin...

- Merchants members of WEBSITE ADDRESS are required to strictly comply with the quality assurance and product origin and origin, as well as take responsibility before the law for violations. . In case of detecting products that are illegally manufactured, copied, counterfeit, counterfeit, of unknown origin..., WEBSITE ADDRESS will immediately suspend or terminate the right to sell and implement the sanctions against the member trader unit that violates.

- In case you suspect that products are illegally manufactured, copied, counterfeit, counterfeit, of unknown origin..., please notify us immediately by contacting customer support department at www.WEBSITE ADDRESS/contact/ for information verification and support.


- All intellectual property rights (registered or unregistered), informational content and all design, text, graphics, software, images, video, music, sound, software compilation the software, the source code and the underlying software are our property. The entire content of the website is protected by copyright laws of Vietnam and international conventions. Copyright is reserved.


- The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Court in Vietnam will resolve any disputes arising from the unauthorized use of this website.


- Our website takes information security seriously and uses best practices to protect your information and payments. Your information during the payment process will be encrypted for safety. After you complete the ordering process, you will exit safe mode.

- You must not use any program, tool or other means to interfere with the system or change the data structure. The website also strictly prohibits the distribution, dissemination or promotion of any activities aimed at interfering, destroying or infiltrating the system's data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.

All transaction information will be kept confidential, but in case of request by law enforcement, we will be forced to provide this information to law enforcement agencies.


All customers participating in transactions at WEBSITE ADDRESS via international credit cards are protected by encryption (see details in the "Privacy Regulations" above mentioned for details). Thereby, when making online payments, please note the following details:

- Only use websites with secure payment certificates.

- Absolutely do not lend your credit card or account to others to make payments at WEBSITE ADDRESS; In the event of an unexpected transaction, please notify WEBSITE ADDRESS so that we can provide timely support.

- Check your bank account regularly to make sure all card transactions are under control.


- When shopping at WEBSITE ADDRESS, customers must order and receive goods in the following order:

Option 1:  Pre-pay online via credit card (Visa, Master card..):

Step 1:  Customers place an order, provide complete and authentic information
Step 2:  Customers pay in advance;
Step 3:  WEBSITE ADDRESS check, confirm the order and ship the goods;
Step 4:  Customers check and receive goods.

Option 2:  Pay later:

Step 1:  Customers place an order; Provide complete and authentic information
Step 2: WEBSITE ADDRESS order confirmation
Step 3:  WEBSITE ADDRESS confirm customer information (phone, message, email)
Step 4: WEBSITE ADDRESS shipping
Step 5: Customers receive goods and pay

- In these cases, customers can look up transaction information via email sent to their mailbox registered with WEBSITE ADDRESS or look up transaction status at website http://www.WEBSITE ADDRESS/kiem-tra-don -cave/. In addition, customers can look up transaction history when logging into their account at the website WEBSITE ADDRESS.

- In case the customer wants to correct the information, the customer must notify the WEBSITE ADDRESS through the WEBSITE HOTLINE or write a message at http://www.WEBSITE/contact/.


- In any case, the customer has the right to terminate the transaction if the following measures have been taken:

1. Notify the WEBSITE ADDRESS of the transaction cancellation via the WEBSITE HOTLINE hotline or a message at http://www.WEBSITE ADDRESS/contact/

2. Return goods received but have not been used or enjoy any benefits from such goods (according to the return policy at http://www.WEBSITE ADDRESS/return-policy/ )


- Customers are responsible for providing complete and accurate information when participating in transactions at WEBSITE ADDRESS. In case the customer enters the wrong information and submits it to the WEBSITE ADDRESS sales website, WEBSITE ADDRESS has the right to refuse to perform the transaction. In addition, in all cases, the customer has the right to unilaterally terminate the transaction if the following measures have been taken:

1.Notify the WEBSITE ADDRESS via the WEBSITE's HOTLINE or by entering a message at ADDRESS WEBSITE/contact

2. Return goods received but not used or enjoy any benefit from such goods.


- Any controversy, claim or dispute arising out of or in connection with the transaction at ADDRESS WEBSITE or these Regulations and Conditions will be resolved by negotiation, conciliation, arbitration and/or Court according to the Consumer Protection Law Chapter 4 on Settlement of disputes between consumers and organizations and individuals trading in goods and services.


- In the event of any damages incurred as a result of a breach of the Website Terms of Use, we reserve the right to suspend or lock your account permanently. If you are not satisfied with the website or any of its terms, conditions, rules, policies, guidelines, or practices, your only remedy is to stop working with us.


- All Terms and Conditions (and all obligations arising out of these Terms and Conditions or related) shall be governed by and construed in accordance with the laws of Vietnam. We reserve the right to amend these Terms and Conditions at any time and such amendments will be effective immediately upon posting on ADDRESS WEBSITE.